• Communications Manager

    Job Locations UK-Manchester
    Posted Date 2 weeks ago(05/10/2018 14:51)
    Job ID
    # of Openings
    Customer Service/Support
  • About Costain and your project.

    Costain helps to improve people’s lives by deploying technology-based engineering solutions to meet urgent national needs across the UK’s energy, water and transportation infrastructures.


    The M6 Smart Motorway scheme length between J21a and J26 is approximately 10 miles, or 16.4km. The All Lane Running (ALR) scheme runs from the north facing slip roads at Junction 21a to the south facing slip roads at Junction 26.



    The works are to improve traffic flows by converting the hard shoulder to a permanent traffic lane, together with the introduction of enhanced on-road technology known as Smart Motorways.

    What will I be doing?

    The Communications Manager will be responsible for managing communications between the project and external and internal stakeholders including members of the public and the local community affected by the construction scheme, the client and any additional interested parties.

    • Identifying project stakeholders
    • Building strategic relationships with key opinion formers and stakeholders
    • Maintaining relationships with stakeholders built on trust and integrity
    • Proactive communications, face to face and in the written form
    • Complaints/ Sign off/Action Required/Briefing to required persons
    • Arrange and attend at Public consultations/ exhibitions/ open days
    • Communications – Internal & external – preparation of newsletters/social media/flyers/ newsfiles/ site updates videos/photos/ press releases (to be signed off by HE)
    • Reporting (KPIs/ required docs./CPF)
    • Personal visits to local residents and community groups
    • Where necessary support in gaining Consents/Councils/Land negotiations
    • Facilitation of regular Stakeholder Meetings
    • Establish and facilitate regular Project Customer Committee meetings
    • Maintenance of a single Digital Roadworks Schedule
    • Work with Highways England to establish and facilitate Manchester SMP TM Clinic meetings
    • Assisting liaison with Considerate Constructors Scheme monitor

    About you

    • Previous experience in communications or stakeholder management
    • Conflict interaction

    • SMART Motorway Experience

    • Strong communications skills (both written and verbal) along with excellent interpersonal skills.

    • Experience of a similar role is essential, SMART motorway experience in north west would be advantageous, as would a good knowledge of the environmental impacts from construction.

    • Strong organisational skills are necessary to manage a heavy workload.

    • Proficient IT skills, especially the use of MS Word and PowerPoint is expected. 

    • Strong persuasion and negotiation skills are vitally important to the success of the role.

    • For both internal and external stakeholders who you will be required to establish excellent relationships for the benefit of the project.

    • Experience of: managing conflict, organizing events, public speaking, people management, media should be areas of experience.

    • A friendly and approachable attitude with a “can do” attitude.

    Final Statement

    We listened to our employees so our Core Benefits are funded by us and include a Group Pension Scheme, Employee Assistance Programme, Life Assurance, Income Protection and funded membership to a Professional Institute. In addition to this we also offer a Private Healthcare Scheme, Private Dental Scheme, Childcare Vouchers, Cycle to Work, Volunteering Days and Save as You Earn Scheme.  


    At Costain we aim to be an accessible, diverse and inclusive organisation to continue to meet our customers’ needs. We will be industry leading in our approach and people from all backgrounds will be proud to work for Costain. Our goal is to have a workforce that is representative of society.


    We actively encourage applications from candidates who have a relationship with the armed forces community whether as a currently serving member or reservist, ex-military or wounded personnel or as a member of a service family.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed