• Service Coordinator

    Job Locations UK-Somerset-Yatton
    Posted Date 1 month ago(16/07/2018 15:47)
    Job ID
    2018-2340
    # of Openings
    1
    Category
    Administrative/Clerical
  • About Costain and your project.

    Costain helps to improve people’s lives by deploying technology-based engineering solutions to meet urgent national needs across the UK’s energy, water and transportation infrastructures.

     

    Costain Integrated Technology Solutions provide integrated hardware and software based solutions across a broad spectrum of traffic monitoring and management requirements. 

     

    We are  looking for an energetic and enthusiastic person to join our Service Operations team. You will be working with both internal and external customers, liaising closely with our different departments to ensure the service processes run smoothly. You will get involved in all aspects of the service operation including finance, continual service improvement, quotations, reporting, client liaison. You will be responsible for providing the administrative support critical to keeping our services running smoothly

    What will I be doing?

    • Maintain all processes and procedures for the Service Department.
    • Provide administrative assistance and financial assistance for all Service Contracts
    • Preparation of financial forecasts and responsibility for billing and preparation and issue of all service rotas
    • Workings with Systems and Performance to align processes for services
    • Administration for new projects including programmes and work requisitions
    • Preparation and review of monthly/quarterly reports
    • Assist in the development of workflows
    • Assist in the handover of projects from delivery into services
    • Provide administrative assistance as required for the Service Desk, Returns & Warranty and Infrastructure teams

    About you

    • Previous experience in a similar role
    • Excellent attention to detail
    • Excellent customer care skills

    • Excellent written communication skills

    • A calm and measured demeanour

    • Team player

    • Ability to work to your own initiative

    Final Statement

    We listened to our employees so our Core Benefits are funded by us and include a Group Pension Scheme, Employee Assistance Programme, Life Assurance, Income Protection and funded membership to a Professional Institute. In addition to this we also offer a Private Healthcare Scheme, Private Dental Scheme, Childcare Vouchers, Cycle to Work, Volunteering Days and Save as You Earn Scheme.  

     

    At Costain we aim to be an accessible, diverse and inclusive organisation to continue to meet our customers’ needs. We will be industry leading in our approach and people from all backgrounds will be proud to work for Costain. Our goal is to have a workforce that is representative of society.

     

    We actively encourage applications from candidates who have a relationship with the armed forces community whether as a currently serving member or reservist, ex-military or wounded personnel or as a member of a service family.

     

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed